UC San Diego creates a trusted, one-stop service and support shop
UC San Diego selected ServiceNow Customer Service Management as the foundation for the university’s first single services and support portal. The portal was designed after extensive, internally led expert research. It provided a single, secure, easily accessible, and trusted source of information and services for six key units—student support, budget and finance, IT, personnel and HR, research, and finally advancement, the university’s donor relations and fundraising team. The portal a
UC San Diego selected ServiceNow Customer Service Management as the foundation for the university’s first single services and support portal. The portal was designed after extensive, internally led expert research. It provided a single, secure, easily accessible, and trusted source of information and services for six key units—student support, budget and finance, IT, personnel and HR, research, and finally advancement, the university’s donor relations and fundraising team. The portal a